FAQ
Navigate to “My Profile” via the top bar of myProto platform homepage.
In “My Profile” screen, you can modify any data you want by opening the related section. Note that, the email address of your account cannot be changed. You will have to create new account and contact myProto team (via the online chat or via email at support@myproto.eu), in order to recuperate your current projects and orders. In this case, please use the following template for the email:
Member of
🔧 Platform upgrade in progress – Stay connected!
We are currently upgrading the myProto platform to serve you even better. In the meantime, feel free to email us your project files (BOM, Gerber, Centroid, Lead Time & quantities) directly at 👉 quotation@myproto.eu.
We’ll be delighted to provide you with a quote as quickly as possible!
You can of course still use the current version of the platform if you prefer.
