FAQ

What to do if I don’t receive the confirmation email for the final verification of my user account?

What to do if I don’t receive the confirmation email for the final verification of my user account?

It is possible that our confirmation email arrives in the Spam Inbox. If this is not the case, then it has been filtered out due to the IT implementation at your side. In this case, please contact myProto team (via email at support@myproto.eu, via phone number at +32 2 333 27 70 or via the  online chat tool) and we will be glad to help you and activate your account at our end.

Contact

myProto
6, Rue Caporal Trésignies
B-1190 Brussels
Belgium

Tel: +32 2 333 27 00
Fax : +32 2 333 27 77
Email: info@myproto.eu
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