FAQ

What to do if I forgot the password that I used in my registration?

What to do if I forgot the password that I used in my registration?

In the header bar of myProto website you can find the button “My Account” that navigates to myProto dashboard. In the login page of myProto, you can find the button “Forgot my password”, where you can reset your password by inserting your registered email address. You will receive an email with a link that allows you to set up your password again. Please, also verify in your SPAM INBOX if you did not receive this email as it sometimes may be filtered.

In case, you cannot follow the steps above, please kindly contact myProto team (via the online chat or via email at support@myproto.eu), in order to reset your password.

    • In this case, please use the following template:

Contact

myProto
6, Rue Caporal Trésignies
B-1190 Brussels
Belgium

Tel: +32 2 333 27 00
Fax : +32 2 333 27 77
Email: info@myproto.eu
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